How we collect, use, and protect your data
NETAQ COMPANY respects your privacy. This policy explains the data we collect via the website, our tools, the NETAQ app on ChatGPT, and our mobile apps published on Google Play, and how we use and protect it.
Your data is stored in NETAQ's secure systems and may be recorded in Google Sheets for CRM (Google acts as a processor on our behalf). Transfer is encrypted over HTTPS.
We do not sell or rent your data. We share it only with the NETAQ team and providers needed to run our services (such as Google), or where legally required.
We keep your data as long as needed to serve you, and delete it upon request.
We apply technical and organizational safeguards (encryption in transit, restricted access) to protect your data.
Our services are not directed to anyone under 18. We may update this policy and will post changes on this page.
The following applies to NETAQ apps published on Google Play. When you use the app we may collect: the account data you create (name, email or phone), usage and diagnostic data (crash logs, app performance, device model and OS version), and device identifiers. We do not collect your precise location unless you grant explicit permission inside the app.
The app requests only the permissions needed to run a specific feature (such as camera, files, or notifications), and requests them at the point of use. You can decline or revoke them at any time in Android settings; declining a permission disables only the related feature, not the rest of the app.
Some of our apps may show ads through third-party providers that use the Android Advertising ID to serve relevant ads and measure their performance. You can reset or delete this identifier in your device's Google settings. We do not share your name, email, or phone number with ad networks.
All payments and subscriptions are processed through Google Play Billing. We never receive or store your bank card details; we only receive the purchase or subscription status in order to unlock the service. Managing or cancelling a subscription is done in the Google Play store, and refunds are governed by Google Play policy.
You may request deletion of your account and data at any time via the account deletion page or by emailing Support@Netaq.com.sa. We complete requests within 30 days, and may retain the minimum records required by law (such as billing records) for the period the law requires.
